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COMPANIES IN THE MANUFACTURING AND SELECTED SERVICES SECTOR ARE REQUIRED TO PROVIDE MIDA APPROVAL LETTER VIA XPATS GATEWAY DURING SUBMISSION OF EMPLOYMENT PASS APPLICATION
13 September 2023
Referring to our announcement on 13 September 2023, referring to the announcement/media release by the Malaysian Investment Development Authority (MIDA) on 14 June 2023 through their official website
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NOTICE OF MYXPATS CALL CENTRE LINE INTERRUPTION
06 September 2023
Referring to our announcement on 6 September 2023, we regret to inform that MYXpats Call Centre is currently experiencing downtime due to a technical issue with our telephone lines. Please be assured that we are working with our telecommunications provider to resolve the issue.
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MYXPATS CENTRE CLOSED ON 14 AUGUST IN CONJUNCTION WITH SELANGOR STATE ELECTION PUBLIC HOLIDAY
13 August 2023
Referring to our announcement on 18 August 2023, with reference to the announcement made by the Selangor State Government declaring Monday, 14 August 2023, as Public Holiday in conjunction with the Selangor election results, please be informed that the MYXpats Centre (Mutiara Damansara) will be closed during this period.
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XPATS GATEWAY - CENTRALISED PLATFORM FOR EXPATRIATES' SUPPORT LETTER APPLICATION FROM AGENCIES
31 July 2023
Referring to our announcement on 1 June 2023, the Xpats Gateway, officially launched on 15 June 2023, represents the Government's commitment to digitising governance while ensuring that Malaysia remains a business-friendly country that supports its economic and investment goals.
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XPATS GATEWAY BRIEFING SESSION
02 June 2023
We refer to the announcement made by the Minister of Economy, YB Tuan Rafizi Ramli on 31 May 2023, where the application process for expatriates' Employment Pass (EP) will be fully implemented through a Single Window system known as Xpats Gateway.
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CENTRALIZED PLATFORM FOR EXPATRIATES' SUPPORT LETTER APPLICATION FROM APPROVING AGENCIES/ REGULATORY BODIES
01 June 2023
We refer to the announcement made by YB Rafizi Ramli, Minister of Economy; via a press release dated 31 May 2023, on application process for expatriate Employment Pass (EP) which be fully implemented through a Single Window system known as Xpats Gateway.
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MALAYSIA EXPATRIATE TALENT SERVICE CENTRE (MYXPATS): HELP US TO IMPROVE OUR SERVICES AND YOUR CUSTOMER EXPERIENCE
30 May 2023
We are pleased to share that the Malaysia Expatriate Talent Service Centre (MYXpats Centre) are extending the customer experience survey to 30th June 2023. Through this survey, we aim to obtain your feedback regarding your experiences with MYXpats Centre. The survey results will be used for us to further improve on our existing services, practices, and processes.
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NOTICE OF MYXPATS HELPDESK EMAIL TECHNICAL ISSUE
17 May 2023
We regret to inform you that due to a technical glitch with the email system, certain recipients might receive emails with insufficient content from the Helpdesk team.
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UPDATE COMPANY INFORMATION IN ESD ONLINE
10 May 2023
Please be informed that companies registered in the ESD online are required to update their company information as well as to purchase the latest e-SSM. This exercise is to ensure that the company details are up to date and in line with the most recent business profile.
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MALAYSIA EXPATRIATE TALENT SERVICE CENTRE (MYXPATS): HELP US TO IMPROVE OUR SERVICES AND YOUR CUSTOMER EXPERIENCE
01 May 2023
We are pleased to share that the Malaysia Expatriate Talent Service Centre (MYXpats Centre) are extending the customer experience survey to 1st June 2023. Through this survey, we aim to obtain your feedback regarding your experiences with MYXpats Centre. The survey results will be used for us to further improve on our existing services, practices, and processes.
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UPDATED: MYXPATS CENTRE HARI RAYA AIDILFITRI 2023 OPERATING HOURS
19 April 2023
With reference to the Prime Ministers announcement on 18 April 2023, we wish to inform that the MYXpats Centre (Mutiara Damansara and Penang) will be closed for Hari Raya Aidilfitri celebrations on Friday, 21 April 2023 and Monday, 24 April 2023. During this period, the MYXpats Centre counter, telephone and email services will not be available to clients.
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EXTENSION OF ONLINE APPLICATION FOR EXPATRIATES UNDER PUBLIC UNIVERSITIES AND GOVERNMENT AGENCIES VIA ESD PORTAL
15 April 2023
We are pleased to announce that the Immigration Department of Malaysia has extended the online application for expatriates under Public Universities and Government Agencies via ESD Online, effective from 15 April 2023 onwards.
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MYXPATS CENTRE HARI RAYA 2023 OPERATING HOURS
10 April 2023
In conjunction with the Hari Raya Aidilfitri festivities, we wish to inform that the MYXpats Centre (Surian Tower and Penang) will be closed on Monday, 24 April 2023. During this period, the MYXpats Centre counter, telephone and email services will not be available to clients.
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MALAYSIA EXPATRIATE TALENT SERVICE CENTRE (MYXPATS): HELP US TO IMPROVE OUR SERVICES AND YOUR CUSTOMER EXPERIENCE
01 April 2023
We are pleased to share that the Malaysia Expatriate Talent Service Centre (MYXpats Centre) are extending the customer experience survey to 1st May 2023. Through this survey, we aim to obtain your feedback regarding your experiences with MYXpats Centre. The survey results will be used for us to further improve on our existing services, practices, and processes.
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NOTICE OF MYXPATS CALL CENTRE LINE INTERRUPTION
31 March 2023
We regret to inform that MYXpats Call Centre is currently experiencing downtime due to a technical issue with our telephone lines. Please be assured that we are working with our telecommunications provider to resolve the issue.
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ENHANCEMENT OF PROJECTION REQUIREMENT FOR EXPATRIATE MANAGEMENT ON ESD ONLINE PLATFORM
30 March 2023
Effective 1 April 2023, please be informed that the process for projection requests will be simplified and be instantly successful. The company is still required to apply for a projection on expatriates for the current year. The projection is based on the number of expatriates that has been identified, including existing expatriates for renewals and new hires.
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UPDATED: EXTENSION eVISA FACILITY APPLICATIONS FROM SINGAPORE
27 March 2023
By referring to our earlier announcement about the implementation of eVisa dated 10 January 2022, the use of the MYVisa system (eVISA) has been extended to all the respective nationalities that required Visas and made compulsory by the Immigration Department of Malaysia and is now available to be accessed in Singapore.
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OPERATION HOURS DURING RAMADAN 2023
22 March 2023
Kindly note the MYXpats Centre operation hours during the month of Ramadan, from Thursday 23 March 2023 to Friday 21 April 2023.
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ALERT: MISREPRESENTATION RELATED TO ESD & MYXPATS CENTRE
08 March 2023
Please be advised that the Expatriate Services Division (ESD) and MYXpats Centre (MYXpats) DO NOT appoint nor authorise any third-party individuals or private agencies to represent or conduct ANY operations or business dealings on behalf of either ESD or MYXpats.
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MALAYSIA EXPATRIATE TALENT SERVICE CENTRE (MYXPATS): HELP US TO IMPROVE OUR SERVICES AND YOUR CUSTOMER EXPERIENCE
01 March 2023
We are pleased to share that the Malaysia Expatriate Talent Service Centre (MYXpats Centre) are extending the customer experience survey from 1st March to 1st April 2023. Through this survey, we aim to obtain your feedback regarding your experiences with MYXpats Centre. The survey results will be used for us to further improve on our existing services, practices, and processes.
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EXPANSION OF EMPLOYMENT PASS CATEGORY III (EPIII) AND PROFESSIONAL VISIT PASS (PVP) ENDORSEMENT AT ESD SATELLITE CENTRE (ESC), KUALA LUMPUR INTERNATIONAL AIPORT 1 (KLIA1)
14 February 2023
Please be informed that effective 20 February 2023, endorsement at ESD Satellite Centre (ESC), KLIA1 has been extended to all NEW applications of Employment Pass Category lll (EP lll) and Professional Visit Pass (PVP). It is made compulsory for expatriates who are entering via Kuala Lumpur International Airport 1 (KLIA1) by the Immigration Department of Malaysia.
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MALAYSIA EXPATRIATE TALENT SERVICE CENTRE (MYXPATS): HELP US TO IMPROVE OUR SERVICES AND YOUR CUSTOMER EXPERIENCE
01 February 2023
We are pleased to share that the Malaysia Expatriate Talent Service Centre (MYXpats Centre) is running a customer experience survey from 1st Feb to 1st March 2023. Through this survey, we aim to obtain your feedback regarding your experiences with MYXpats Centre. The survey results will be used for us to further improve on our existing services, practices, and processes.
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MYXPATS OPEN DAY 2023
28 May 2023
We are pleased to inform that MYXpats Centre will be organizing its "Open Day" in 2023. The objective of this Open Day is to further provide additional updates on matters related to ESD, EP, PVP and RP-T. This would also include other Immigration and Expatriate related issues.
TESTIMONIALS
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