The Expatriate Services Division (ESD) under the Immigration Department of Malaysia was established to provide efficient, effective and innovative services for expatriates and companies to submit expatriate related immigration matters.

Launched in June 2014 by Prime Minister YAB Dato’ Sri Najib Razak, the ESD aims to improve the process of obtaining approval for work permits of expatriates, within five (5) working days.

This one-stop centre with customer-centric approach enables the expatriate applicants to deal with immigration matters without having to go to different divisions to obtain different permits or pass.

Among the services offered are Employment Pass, Residence Pass-Talent, Professional Visit Pass, Dependant Pass, Long-Term Social Visit Pass, and Social Visit (Temporary Employment) - Foreign Maid Pass.

The ESD cooperates with numerous government agencies to speed up the delivery process. The division works with Talent Corporation Malaysia Berhad (TalentCorp), Ministry of Home Affairs, Ministry of Foreign Affairs, Public Service Department, Securities Commission of Malaysia, Royal Malaysian Police Department, and Ministry of International Trade and Industry.

Preference to foreign talent employed in the 12 industries under National Key Economic Areas (NKEA) as outlined in the Economic Transformation Programme (ETP) of the Malaysian Government are:


Can the company change the appointed person in the LoU at a later time?

Yes. The existing company Director nominated to sign the LoU may change the appointed person at a later time. However, should the appointed Director changes in the company, the new Director is required to sign the LoU.

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