Dear Valued Clients,

Greetings from MYXpats Centre.

Further to our announcement dated 23 April 2025 regarding the implementation of the Online Appeal Facility via the Expatriate Services Division (ESD) online system, please be informed of a revision to the appeal submission timeline in line with the New Expatriate Employment Policy.

Effective 15 May 2026, the following revised conditions apply to online appeal submissions for rejected Employment Pass (EP) and Professional Visit Pass (PVP) applications via the ESD online system:

Important Appeal Submission Guidelines

1. Appeals must be submitted within fourteen (14) days from the date of rejection at the Expatriate Committee Meeting.
2. The appeal facility will only be accessible within this 14-day period.
3. Once an appeal is initiated, the application fee is non-refundable.
4. Appeals submitted after the 14-day period will not be accepted by the system.

This revision supersedes the previous appeal submission timeline of six (6) months.

Companies are advised to ensure that all supporting documents and justifications are complete prior to submission, as incomplete or late appeals will not be considered.

For further information, please refer to the Frequently Asked Questions (FAQs) or contact us via:

1. Email: helpdesk@myxpats.com.my
2. Telephone: +603-7839 7171

We appreciate your continued coorperation.

Thank you.
MYXpats Centre