Dear Valued Clients,

Please be informed that the Immigration Department of Malaysia's MyIMMS system is currently experiencing a temporary service disruption due to technical issues affecting the supporting infrastructure.

As a result, certain immigration-related applications and transactions submitted through the MYXpats Centre may experience delays or temporary interruptions until the system is fully restored.

The following services may be affected:

1. Employment Pass (EP) Approval
2. Dependent Pass (DP) Approval
3. Long-Term Social Visit Pass (LTSVP) Approval
4. Endorsement of Employment Passes and related pass types
5. Manual Endorsement Services
6. Journey Performed Applications
7. Sub-Product Services

To minimise disruption, clients requiring urgent assistance for the following services may proceed directly to the Expatriate Services Division (ESD), Immigration Headquarters, Putrajaya, subject to the Immigration Department's operational arrangements and approval:

1. Endorsement of Employment Passes and related pass types
2. Manual Endorsement
3. Journey Performed Applications
4. Sub-Products Services

We are closely monitoring the situation in coordination with the relevant authorities and will provide further updates as soon as normal services resume.

We sincerely apologise for any inconvenience caused and appreciate your patience and understanding.

For further enquiries, please contact the MYXpats Helpdesk at tel:+60378397171+603-7839 7171 or email helpdesk@myxpats.com.my.

 

Thank you.

MYXpats Centre