01 April 2022

Dear Valued Clients,

Kindly note the MYXpats Centre operation hours during the month of Ramadan, from Monday 4 April 2022 to Friday 29 April 2022 as below:

Counter Operating and Collection Hours:
9:00 a.m. - 3:30 p.m. (Monday - Friday)

Call Centre Operating Hours:
9:00 a.m. - 4:00 p.m. (Monday - Friday)

1:00 p.m. - 1:30 p.m. (Monday - Thursday)
12:15 p.m. - 2:45 p.m. (Friday)
Weekends & Public Holidays

To observe physical distancing and to discourage crowds at Immigration office and MYXpats Centre, company representatives and Residence Pass - Talent (RP-T) holders are required to apply for MyHelp Online Appointment before proceeding with any passport/ payment submissions and endorsement processes at both the Expatriate Services Division (ESD) in Putrajaya and MYXpats Centre in Mutiara Damansara.

Strictly no walk-in is allowed. All counter transactions will be based on confirmed appointments made via the MyHelp Online Appointment system.

For assistance, kindly email us at:

For Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
For Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
For Returning Expert Programme (REP): rep@talentcorp.com.my
For other Immigration related matters: http://eapp.imi.gov.my/tanya/create

We take this opportunity to wish our Muslim celebrants a blessed Ramadan.

Thank you.

MYXpats Centre


How will I know if the application is approved or rejected?

You will be notified via the system. If approved, the approval letter will also be issued and can be printed directly from the system.

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