OPERATION HOURS DURING RAMADAN 2022

01 April 2022

Dear Valued Clients,

Kindly note the MYXpats Centre operation hours during the month of Ramadan, from Monday 4 April 2022 to Friday 29 April 2022 as below:

Counter Operating and Collection Hours:
9:00 a.m. - 3:30 p.m. (Monday - Friday)

Call Centre Operating Hours:
9:00 a.m. - 4:00 p.m. (Monday - Friday)

Closed:
1:00 p.m. - 1:30 p.m. (Monday - Thursday)
12:15 p.m. - 2:45 p.m. (Friday)
Weekends & Public Holidays

To observe physical distancing and to discourage crowds at Immigration office and MYXpats Centre, company representatives and Residence Pass - Talent (RP-T) holders are required to apply for MyHelp Online Appointment before proceeding with any passport/ payment submissions and endorsement processes at both the Expatriate Services Division (ESD) in Putrajaya and MYXpats Centre in Mutiara Damansara.

Strictly no walk-in is allowed. All counter transactions will be based on confirmed appointments made via the MyHelp Online Appointment system.

For assistance, kindly email us at:

For Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
For Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
For Returning Expert Programme (REP): rep@talentcorp.com.my
For other Immigration related matters: http://eapp.imi.gov.my/tanya/create

We take this opportunity to wish our Muslim celebrants a blessed Ramadan.

Thank you.

MYXpats Centre

F.A.Q

Q:
How will I know if the application is approved or rejected?


A:
You will be notified via the system. If approved, the approval letter will also be issued and can be printed directly from the system.

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