UPDATE ON DORMANT RETURNED APPLICATIONS IN ESD ONLINE

10 September 2024

Please be informed that effective 1 October 2024, any returned applications in the ESD Online that are not resubmitted within ninety (90) days will be automatically cancelled. This update will also affect all applications that are currently in the systems returned inbox.

MYXPATS CENTRE CLOSURE ON 16TH AND 17TH SEPTEMBER 2024

02 September 2024

In conjunction with the Malaysia Day and Maulidur Rasul public holidays, please be informed that the MYXpats Centre (Surian Tower and Penang) will be closed on 16 - 17 September 2024.

UPDATE: SIMPLIFIED DOCUMENT REQUIREMENTS FOR PROFESSIONAL VISIT PASS (PVP) APPLICATION

20 August 2024

We refer to our announcement that was published on 12 August 2024. In our efforts to enhance service and improve the experience in expatriate management, we have made these revisions with careful consideration to ensure that national security remains uncompromised.

LOU DIGITALISATION: ONLINE COMPANY ACTIVATION & LETTER OF UNDERTAKING (LOU) AMENDMENT (EFFECTIVE 20 AUGUST 2024)

16 August 2024

As part of our ongoing efforts to streamline the company registration process within the ESD Online, we are pleased to announce that the previously manual Company Activation and LOU Amendment processes will now be available online.

COMPLETE REDEPLOYMENT OF ONLINE SUB-PRODUCT SERVICES VIA ESD ONLINE SYSTEM

15 August 2024

We are pleased to announce the final phase of redeployment has commenced for the online Cancellation of Application. It is now available via ESD Online through the Sub-Product menu.

This marks the completion of online Sub-Product services redeployment which aims to enhance the expatriate pass processes for a more efficient and user-friendly experience.

SIMPLIFIED DOCUMENT REQUIREMENTS FOR PROFESSIONAL VISIT PASS (PVP) APPLICATION

12 August 2024

In our ongoing efforts to continuously improve our services and streamline expatriate application processes, the document requirements for PVP applications have been simplified. These changes are intended to enhance overall customer experience without compromising national security.

GRADUAL DEPLOYMENT OF ONLINE SUB-PRODUCT SERVICES VIA ESD ONLINE

08 August 2024

As per the announcement on 29 July 2024, the following online Sub-Product services have been successfully redeployed:
1. Transfer of Endorsement (ToE) / Take-up Balance (TuB)
2. Amendment of Approved Application
3. Shorten of Pass
With that, we are pleased to announce that the next phase of redeployment has commenced for the online Permission to Study and Permission to Work at a Second Location. They are now available via ESD Online through the Sub-Product menu.

NEW APPLICATION FEATURES AND SERVICE FEE FOR EXPATRIATE EMPLOYMENT, DEPENDANT, AND PROFESSIONAL VISIT PASSES EFFECTIVE 01 SEPTEMBER 2024

01 August 2024

To better meet the needs of employers for expatriates, TalentCorp and its subsidiary MYXpats have introduced a comprehensive online data platform and service-oriented management system. This system aims to efficiently process expatriate-related applications, such as the Employment Pass (EP), the Professional Visit Pass (PVP) and their related passes, within a five-working-day period, in line with our client service commitment.

GRADUAL DEPLOYMENT OF ONLINE SUB-PRODUCT SERVICES VIA ESD ONLINE

29 July 2024

We are pleased to announce that the next phase of redeployment has commenced for the online Shorten of Pass. The online service for Shorten of Pass is now available via ESD Online through the Sub-Product menu.

OFFICIALLY LAUNCHED: EXPATRIATE SATELLITE CENTRE (ESC) AT TERMINAL 2 KUALA LUMPUR INTERNATIONAL AIRPORT (KLIA)

29 July 2024

We are pleased to announce that the Expatriate Satellite Centre KLIA Terminal 2 (ESC KLIA2) is now fully operational 24 hours a day, 7 days a week to facilitate the issuance of new Employment Passes, Professional Visit Passes, Dependant Passes, and the Residence Pass-Talent for expatriates.

COMPANIES IN ISKANDAR MALAYSIA TO INITIATE EMPLOYMENT PASS APPLICATIONS VIA XPATS GATEWAY

24 July 2024

We are pleased to announce that effective 25 July 2024, all companies operating in Iskandar Malaysia that require Supporting Letters from Approving Agencies/Regulatory Bodies to apply for new and renewal Employment Pass (EP) must submit their applications through the Xpats Gateway platform at https://xpatsgateway.com.my/.

GRADUAL DEPLOYMENT OF ONLINE SUB-PRODUCT SERVICES VIA ESD ONLINE

19 July 2024

We are pleased to announce that the next phase of redeployment has commenced for the online Amendment of Approved Application . The online service for Amendment of Approved Application is now available via ESD Online through the Sub-Product menu

IMPROVEMENT INITIATIVE : PERMISSION TO WORK FOR FOREIGN PROFESSIONALS WITH SOCIAL VISIT PASS (PLS@XPATS) FOR EMERGENCY/CRITICAL TASK / WORK

17 July 2024

Since 3 October 2022, Immigration Department of Malaysia (JIM) has implemented a facility for foreign professionals to apply to Work with maximum of (30) days Social Visit Pass (PLS@XPATS) for emergency/critical professional task/work, from the date of arrival into Malaysia.

GRADUAL DEPLOYMENT OF ONLINE SUB-PRODUCT SERVICES VIA ESD ONLINE

16 July 2024

Following from the announcement made on 4 July 2024, we are pleased to update that the online Sub-Product services re-deployment will be rolled out in phases, beginning with the Transfer of Endorsement (ToE) / Take-up Balance (TuB).

PRIVATE EDUCATION INSTITUTIONS UNDER THE MINISTRY OF HIGHER EDUCATION (MOHE) TO INITIATE EMPLOYMENT PASS APPLICATIONS VIA XPATS GATEWAY

10 July 2024

We are pleased to announce that effective 10 July 2024, all registered private education institutions that require Supporting Letters from MOHE in applying for new and renewal Employment Pass (EP) must submit their applications through the Xpats Gateway at https://xpatsgateway.com.my/.

SYSTEM DISRUPTION & TEMPORARY ROLLBACK OF ONLINE SUB-PRODUCT TRANSACTIONS VIA ESD ONLINE.

04 July 2024

We regret to inform you of a temporary disruption to the ESD Online system that began at 8:00 AM on 2 July 2024. Our technical team is diligently working to resolve this issue.

INTRODUCING NEW ESD ONLINE FEATURES IN FACILITATING EXPATRIATE PASS PROCESSING, EFFECTIVE 1 JULY 2024

27 June 2024

We are pleased to announce the implementation of new online applications for sub-product services to better facilitate and meet employers needs for their expatriates. The deployment of these new features will take effect from 1 July 2024.

MYXPATS OPEN DAY 2024

25 June 2024

Referring to our announcement on 25 June 2024, we are pleased to inform you that Malaysia Expatriate Services Centre (MYXpats) will be organising a series of Open Days in 2024. The MYXpats Open Day aims to keep everyone informed and updated on matters related to the Expatriate Services Division (ESD), Employment Pass (EP), Professional Visit Pass (PVP), and Residence Pass-Talent (RP-T), as well as addressing other Immigration and Expatriate related issues.

MALAYSIA DIGITAL (MD) AND ICT COMPANIES UNDER MALAYSIA DIGITAL ECONOMY CORPORATION (MDEC) TO INITIATE EMPLOYMENT PASS APPLICATIONS VIA XPATS GATEWAY.

02 May 2024

Referring to the announcement "Submission of Employment Pass Application Via Single Window - Xpats Gateway" published by the Malaysia Digital Economy Corporation (MDEC) on 24 April 2024 through their official website, please note that effective from 24 April 2024.

MYXPATS SURVEY: HELP US TO IMPROVE OUR SERVICES AND YOUR EXPERIENCE

24 April 2024

We are pleased to inform that the MYXpats Centre client experience survey is open. We seek your feedback regarding your experiences with MYXpats Centre to help us further improve our existing services, practices, and processes in order to serve you better.

NOTICE OF PAYMENT SYSTEM INTERRUPTION

29 March 2024

We regret to inform you that an unplanned system interruption has occurred. Users may experience delays in status updates after finalising transactions on the Immigration Payment Online System. This interruption may affect the endorsement process.

MYXPATS CENTRE HARI RAYA 2024 OPERATING HOURS

29 March 2024

In conjunction with the Hari Raya Aidilfitri festivities, please be informed that the MYXpats Centre (Surian Tower and Penang) will be closed on 10 - 11 April 2024. During this period, the MYXpats Centre counter, telephone and email services will not be available to clients.

MYXPATS SURVEY: HELP US TO IMPROVE OUR SERVICES AND YOUR EXPERIENCE

20 March 2024

We are pleased to inform that the MYXpats Centre client experience survey has been extended to 19 April 2024. We seek your feedback regarding your experiences with MYXpats Centre to help us further improve our existing services, practices, and processes in order to serve you better.

OPERATION HOURS DURING RAMADAN 2024

08 March 2024

With reference to the announcement made on 8 March 2024, kindly note the MYXpats Centre operation hours during the month of Ramadan, from Tuesday 12 March 2024 to Tuesday 9 April 2024, as stated in the announcement page

MYXPATS SURVEY: HELP US TO IMPROVE OUR SERVICES AND YOUR EXPERIENCE

21 February 2024

We are pleased to inform that the MYXpats Centre client experience survey has been extended to 20 March 2024. We seek your feedback regarding your experiences with MYXpats Centre to help us further improve our existing services, practices, and processes in order to serve you better.

INCREASE IN SALES AND SERVICE TAX (SST) RATE EFFECTIVE 1 MARCH 2024

05 February 2024

With reference to the announcement made by the Royal Malaysian Customs Department, the Sales and Service Tax (SST) rate will increase from 6% to 8% effective 1 March 2024, which applies to the Expatriate Services Division (ESD) Application fee for all types of passes.

MALAYSIA EXPATRIATE TALENT SERVICE CENTRE (MYXPATS): HELP US TO IMPROVE OUR SERVICES AND YOUR CUSTOMER EXPERIENCE

18 January 2024

We are pleased to share that the Malaysia Expatriate Talent Service Centre (MYXpats Centre) is running a customer experience survey from 17th January to 17th February 2024. Through this survey, we aim to obtain your feedback regarding your experiences with MYXpats Centre. The survey results will be used for us to further improve on our existing services, practices, and processes.

MYXPATS OPEN DAY 2024

16 January 2024

Referring to our announcement on 16 January 2024, we are pleased to inform you that Malaysia Expatriate Services Centre (MYXpats) will be organising a series of Open Days in 2024. The MYXpats Open Day aims to keep everyone informed and updated on matters related to the Expatriate Services Division (ESD), Employment Pass (EP), Professional Visit Pass (PVP), and Residence Pass-Talent (RP-T), as well as addressing other Immigration and Expatriate related issues.

MYXPATS CENTRE HALF-DAY CLOSURE ON 19TH JANUARY 2024

15 January 2024

Referring to our announcement on 15 January 2024, Please be informed that the MYXpats Centre Surian Tower will be closed for half a day on Friday, 19th January 2024, from 12:15 PM to 5:00 PM.