announcement
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PRIVATE EDUCATION INSTITUTIONS UNDER THE MINISTRY OF HIGHER EDUCATION (MOHE) TO INITIATE EMPLOYMENT PASS APPLICATIONS VIA XPATS GATEWAY
10 July 2024
We are pleased to announce that effective 10 July 2024, all registered private education institutions that require Supporting Letters from MOHE in applying for new and renewal Employment Pass (EP) must submit their applications through the Xpats Gateway at https://xpatsgateway.com.my/.
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SYSTEM DISRUPTION & TEMPORARY ROLLBACK OF ONLINE SUB-PRODUCT TRANSACTIONS VIA ESD ONLINE.
04 July 2024
We regret to inform you of a temporary disruption to the ESD Online system that began at 8:00 AM on 2 July 2024. Our technical team is diligently working to resolve this issue.
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INTRODUCING NEW ESD ONLINE FEATURES IN FACILITATING EXPATRIATE PASS PROCESSING, EFFECTIVE 1 JULY 2024
27 June 2024
We are pleased to announce the implementation of new online applications for sub-product services to better facilitate and meet employers needs for their expatriates. The deployment of these new features will take effect from 1 July 2024.
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MYXPATS OPEN DAY 2024
25 June 2024
Referring to our announcement on 25 June 2024, we are pleased to inform you that Malaysia Expatriate Services Centre (MYXpats) will be organising a series of Open Days in 2024. The MYXpats Open Day aims to keep everyone informed and updated on matters related to the Expatriate Services Division (ESD), Employment Pass (EP), Professional Visit Pass (PVP), and Residence Pass-Talent (RP-T), as well as addressing other Immigration and Expatriate related issues.
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MALAYSIA DIGITAL (MD) AND ICT COMPANIES UNDER MALAYSIA DIGITAL ECONOMY CORPORATION (MDEC) TO INITIATE EMPLOYMENT PASS APPLICATIONS VIA XPATS GATEWAY.
02 May 2024
Referring to the announcement "Submission of Employment Pass Application Via Single Window - Xpats Gateway" published by the Malaysia Digital Economy Corporation (MDEC) on 24 April 2024 through their official website, please note that effective from 24 April 2024.
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MYXPATS SURVEY: HELP US TO IMPROVE OUR SERVICES AND YOUR EXPERIENCE
24 April 2024
We are pleased to inform that the MYXpats Centre client experience survey is open. We seek your feedback regarding your experiences with MYXpats Centre to help us further improve our existing services, practices, and processes in order to serve you better.
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NOTICE OF PAYMENT SYSTEM INTERRUPTION
29 March 2024
We regret to inform you that an unplanned system interruption has occurred. Users may experience delays in status updates after finalising transactions on the Immigration Payment Online System. This interruption may affect the endorsement process.
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MYXPATS CENTRE HARI RAYA 2024 OPERATING HOURS
29 March 2024
In conjunction with the Hari Raya Aidilfitri festivities, please be informed that the MYXpats Centre (Surian Tower and Penang) will be closed on 10 - 11 April 2024. During this period, the MYXpats Centre counter, telephone and email services will not be available to clients.
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MYXPATS SURVEY: HELP US TO IMPROVE OUR SERVICES AND YOUR EXPERIENCE
20 March 2024
We are pleased to inform that the MYXpats Centre client experience survey has been extended to 19 April 2024. We seek your feedback regarding your experiences with MYXpats Centre to help us further improve our existing services, practices, and processes in order to serve you better.
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OPERATION HOURS DURING RAMADAN 2024
08 March 2024
With reference to the announcement made on 8 March 2024, kindly note the MYXpats Centre operation hours during the month of Ramadan, from Tuesday 12 March 2024 to Tuesday 9 April 2024, as stated in the announcement page
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MYXPATS SURVEY: HELP US TO IMPROVE OUR SERVICES AND YOUR EXPERIENCE
21 February 2024
We are pleased to inform that the MYXpats Centre client experience survey has been extended to 20 March 2024. We seek your feedback regarding your experiences with MYXpats Centre to help us further improve our existing services, practices, and processes in order to serve you better.
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INCREASE IN SALES AND SERVICE TAX (SST) RATE EFFECTIVE 1 MARCH 2024
05 February 2024
With reference to the announcement made by the Royal Malaysian Customs Department, the Sales and Service Tax (SST) rate will increase from 6% to 8% effective 1 March 2024, which applies to the Expatriate Services Division (ESD) Application fee for all types of passes.
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MALAYSIA EXPATRIATE TALENT SERVICE CENTRE (MYXPATS): HELP US TO IMPROVE OUR SERVICES AND YOUR CUSTOMER EXPERIENCE
18 January 2024
We are pleased to share that the Malaysia Expatriate Talent Service Centre (MYXpats Centre) is running a customer experience survey from 17th January to 17th February 2024. Through this survey, we aim to obtain your feedback regarding your experiences with MYXpats Centre. The survey results will be used for us to further improve on our existing services, practices, and processes.
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MYXPATS OPEN DAY 2024
16 January 2024
Referring to our announcement on 16 January 2024, we are pleased to inform you that Malaysia Expatriate Services Centre (MYXpats) will be organising a series of Open Days in 2024. The MYXpats Open Day aims to keep everyone informed and updated on matters related to the Expatriate Services Division (ESD), Employment Pass (EP), Professional Visit Pass (PVP), and Residence Pass-Talent (RP-T), as well as addressing other Immigration and Expatriate related issues.
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MYXPATS CENTRE HALF-DAY CLOSURE ON 19TH JANUARY 2024
15 January 2024
Referring to our announcement on 15 January 2024, Please be informed that the MYXpats Centre Surian Tower will be closed for half a day on Friday, 19th January 2024, from 12:15 PM to 5:00 PM.
TESTIMONIALS
“Thanks to these wonderful neighbours, our culture shock was short-lived.”read more +
