UPDATE: NEW APPLICATION FEATURES AND SERVICES

10 November 2021

UPDATE: NEW APPLICATION FEATURES AND SERVICES  

We refer to the announcement made on the Expatriate Service Division (ESD) portal on 1 October 2021. We are pleased to announce that the following features and services will be available and take effect on 15th November 2021:

  1. Online endorsement and online payment (Internet Banking or Credit/Debit Card) facilities for Immigration Fee payment will be available on our portal. This will reduce the need for physical documents, eliminate in-person payments, and reduce visits to the Immigration Department and MYXpats Centre.
  2. Delivery of Endorsed Pass for EP and PVP (and its related passes). This will eliminate the need for travel and reduce public movement and will contain safety measures for National Security purposes.
  3. Improved features on the Expatriate Services Division (ESD) portal and streamlining of the existing processes to improve online customer experience. Employers will only be required to upload documents online for endorsement of the Pass. All notifications will be sent through the system.
In addition, please note the following progress updates:
  1. The ESD Satellite Centre (ESC) at the Kuala Lumpur International Airport 1 (KLIA1) will officially commence operations on 1 December 2021.
  2. The service for online Transfer of Endorsement (TOE) will follow the current process until further notice.
If you have queries, please contact us at +603-7839 7171 or email helpdesk@myxpats.com.my.

We thank you for your continuous support.

MYXpats Centre

F.A.Q

Q:
What are the documents that I need to complete and where can I get them?


A:
The checklist is made available in the ESD Online Guidebook.

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