OPERATION HOURS DURING RAMADAN 2021

12 April 2021

Dear Valued Clients,

Kindly note the MYXpats Centre operation hours for the month of Ramadan, from Tuesday 13 April 2021 to Wednesday 12 May 2021.

Counter Operating and Collection Hours:
9:00 a.m. - 3:30 p.m. (Monday - Friday)

Closed:
1:00 p.m. - 1:30 p.m. (Monday - Thursday)
12:15 p.m. - 2:45 p.m. (Friday)
Weekend & Public Holiday

To observe physical distancing and to discourage crowds at Immigration office and MYXpats Centre, company representatives and Residence Pass - Talent (RP-T) holders are required to apply for MyHelp Online Appointment before proceeding with any passport/ payment submissions and endorsement processes at both the Expatriate Services Division (ESD) in Putrajaya and MYXpats Centre in Mutiara Damansara. Strictly no walk-in is allowed. All counter transactions will be based on confirmed appointments made via the MyHelp Online Appointment system.

APPOINTMENTS VIA MYHELP - ESD/RP-T ONLINE
All appointments will be held ONLINE only, with no physical/in-person appointments.

APPOINTMENTS - REP ONLINE
All appointments will be held ONLINE with no physical/in-person appointments.

HELPDESK SUPPORT
Please be informed that call services at MYXpats Centre is temporarily closed.

For assistance, kindly email us at:
For Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
For Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
For Returning Expert Programme (REP): rep@talentcorp.com.my
For other Immigration related matters: http://eapp.imi.gov.my/tanya/create

We take this opportunity to wish our Muslim celebrants a blessed Ramadan.

Yours sincerely,
MYXpats Centre

F.A.Q

Q:
What is the ESD's operating hours?


A:
The ESD is open from Monday to Friday at 8:30am to 4:30pm.

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