NEW APPLICATION FEATURES AND CHARGES FOR SKILLED EXPATRIATE EMPLOYMENT (EP) AND PROFESSIONAL VISIT PASS (PVP) EFFECTIVE ON 1 JUNE 2019

11 April 2019

Dear Valued Clients,

NEW APPLICATION FEATURES AND CHARGES FOR SKILLED EXPATRIATE EMPLOYMENT (EP) AND PROFESSIONAL VISIT PASS (PVP) EFFECTIVE ON 1 JUNE 2019

To better facilitate and meet employers needs for skilled expatriate talent, we have put in place a robust online data platform and service-driven process which have helped the new enhanced centre. The Centre, conveniently located in the Klang Valley, aims to effectively process Employment (EP) and Professional Visit Pass (PVP) applications for skilled expatriates within its five (5) working days client charter. Since 2015, we have worked hard to improve the processing time and have approved more than 90% of Employment Pass applications within this client charter.

In our continuous effort to enhance our facilities and provide improved service in processing expatriate applications, we have come out with the following new features:

1. Online payment (Internet Banking or Credit/Debit Card) facilities for Immigration Fee which will be available on our portal. This will help reduce the need for physical payments and repeat visits to our Centre.
2. Implementation of new online services for Transfer of Endorsement and Cancellation of Passes
3. A new function, the MYHelp System, which will allow for online support chat between the companies and our Helpdesk officers. The system will also enable an increase in upload file sizes from 10Mb to 20Mb for each attachment.
4. Establishment of branches outside Klang Valley, located in Penang and Johor
5. Kiosk station facilities at our MYXpats Centres
6. Improved features on the portal and in existing processes to improve customer online experience.
7. Simplified handbook together with a detailed version of the MYXpats Guidebook

As such, to continuously improve on these services, please be advised that the new charges will be reflected in the following structure:

ONLINE SERVICES (NEW & RENEWAL) NEW FEE WITH 6% SST
EMPLOYMENT PASS (EP) RM 1,060.00
DEPENDANT PASS (DP)
Spouse
Children below 18 years (Biological/Adopted/Step Child)
Disabled Children (no age limit)

LONG-TERM SOCIAL VISIT PASS (LTSVP-EP)
Common Law Spouse
Children above 18 - 25 years (Biological/Adopted/Step Child)
Parents/Parents-in-law
RM530.00
PROFESSIONAL VISIT PASS (PVP)
Position Exempted to charges processing fee:
Invited Lecturer, Invited Professor, Visiting Professor & Visitor Lecturer
RM 1,060.00
TRANSFER OF ENDORSEMENT (TOE), CANCELLATION OF PASSES FREE OF CHARGE
NOTE:
For rejected applications, MYXpats shall refund 60% of the Application charges subject to Terms & Conditions.

(NOTE: The amount stated above is solely for the skilled expatriate talent application charges and excludes Immigration fees)

Should you have any other queries, please contact us at +603-7839 7171 or email to helpdesk@myxpats.com.my.

You may also walk in to MYXpats Centre at these following times:

  • 9:00 am - 5:00 pm on Monday - Thursday (Closed during lunch 1:00 pm - 2:00 pm)
  • 9:00 am - 12:30 pm and 2:45 pm - 5:00 pm (Closed for Friday prayers from 12:30 - 2:45 pm)

We thank you for your continuous support.


Yours sincerely,

MYXpats Centre

F.A.Q

Q:
How long does it take for my company to be registered?


A:
Following the submission of all required documents are in order, it takes fourteen (14) working days for the process to be completed. The company registration process flow is as below:

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