TOTAL LOCKDOWN (EXTENDED) BY THE GOVERNMENT OF MALAYSIA, 15 - 28 JUNE 2021

14 June 2021

Dear Valued Clients,


On 11 June 2021, Government of Malaysia announced an extension of the Total Lockdown from 15 - 28 June 2021.


All physical counter services in Expatriate Services Division (ESD) and MYXpats Centre will remain CLOSED during this period


ESD/RP-T/REP ONLINE APPLICATIONS

All application processes will operate as usual through the online systems. However, please expect some delays with the processing charter.


APPOINTMENTS VIA MYHELP - ESD/RP-T ONLINE

For appointments made through MYHelp via ESD online that have been approved and confirmed for the period between 1-28 June 2021, you will receive a new appointment date via email notification.


APPOINTMENTS - REP ONLINE

All appointments will be held ONLINE with no physical/in-person appointments.


HELPDESK SUPPORT

Please be informed that call services at MYXpats Centre is temporarily CLOSED.

 

For inquiries or assistance during this period, please email us at:

  1. Employment Pass, Professional Visit Pass, and related passes: helpdesk@myxpats.com.my
  2. Residence-Pass Talent (RP-T): rptcare@myxpats.com.my
  3. Returning Expert Programme (REP): rep@talentcorp.com.my
  4. Other Immigration related matters:
    1. Sistem Pertanyaan Online (SPO) via http://eapp.imi.gov.my/tanya/create
    2. pbf@imi.gov.my

Your kind understanding is highly appreciated.


Thank you.


Expatriate Services Division (ESD)

MYXpats Centre

F.A.Q

Q:
Can someone else represent my director for the submission of the LoU?


A:
No. A company Director has to be present for the submission of the LoU.

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