Dear Valued Clients,

In accordance with the directive from the Ministry of Home Affairs (MOHA), the Immigration Department of Malaysia (JIM) requires all companies to shorten their expatriates' passes prior to their permanent departure from Malaysia.

Procedure before leaving Malaysia:

1. Companies must submit a pass shortening application for expatriates who are permanently leaving Malaysia.
2. The application must be submitted via ESD Online under the "Sub-Product" tab.
3. Upon application approval, a Shorten Pass Slip will be issued and can be downloaded from the ESD Online
4. Pass holders are required to ensure that the Shorten Pass Slip remains in their possession throughout the departure process and present it upon request.

Exit Clearance for Expired Pass Holders
Effective 18/11/2025, if no renewal or pass shortening application has been submitted after the pass expiry date, the company is obligated to complete the expatriate's Exit Clearance via ESD Online.

1. The Exit Clearance must be submitted within 30 days from the pass expiry date.
2. Failure to comply may result in restricted access to ESD Online, including the inability to submit and pay for new applications until the Exit Clearance is completed.

Please note that this arrangement shall remain in effect, subject to further instructions or an official directive from the Immigration Department of Malaysia (JIM).

For more information, please refer to our Frequently Asked Questions (FAQ) or contact us via the following channels:
Email: helpdesk@myxpats.com.my
Telephone : : +603-7839 7171

We appreciate your continued support and cooperation.

Warm regards,

MYXpats Centre