Dear Valued Clients,

We wish to inform you that effective 6 August 2025, the Expatriate Services Division (ESD) will introduce an enhanced online company interview function within the ESD Online system. This enhancement is part of our ongoing efforts to streamline processes and improve communication for Employment Pass (EP) and Professional Visit Pass (PVP) applications.

This enhancement is designed to offer the following conveniences:

• Centralised interview notifications: Interview requirements (if applicable) will be communicated directly through the ESD Online, providing better clarity and accessibility to users.
• Improved scheduling flexibility: Companies will be able to select the earliest available interview slot when rescheduling.
• Clearer communication and documentation guidance: Any additional documentation required to support EP or PVP applications will be clearly outlined via the ESD Online.

These improvements aim to facilitate a more transparent and efficient application experience, while ensuring alignment with the Immigration Department of Malaysia's regulatory framework.

We remain committed to supporting Malaysia's talent ecosystem by maintaining a secure, transparent, and accountable expatriate management process.

If you require any clarification, please contact the MYXpats Helpdesk at +603-7839 7171; or email at helpdesk@myxpats.com.my.

Thank you for your continued support.

Warm regards,
MYXpats Centre