Dear Valued Clients,

Greetings from MYXpats Centre!

We are pleased to announce that, effective 2 May 2025, appeal submissions for rejected Employment Pass (EP) and Professional Visit Pass-Expert (PVP) applications can now be made directly through the Expatriate Services Division (ESD) online system.

The "Appeal" button will be enabled once an application has been officially rejected in the system.

Kindly take note of the following important details:

• - Appeals must be submitted within six (6) months from the date of rejection
• - No refund will be issued once an appeal has been submitted.
• - Manual submissions via email or at MYXpats Centre will no longer be accepted effective 1 May 2025. All appeals must be submitted through the ESD online system

For more information, please refer to our Frequently Asked Questions (FAQ) or contact us via the channels below:

• - Email: helpdesk@myxpats.com.my
• - Telephone: +603-7839 7171

We appreciate your continued support and cooperation.

Warm regards,

MYXpats Centre