NEW APPLICATION FEATURES AND SERVICE FEE FOR EXPATRIATE EMPLOYMENT, DEPENDANT, AND PROFESSIONAL VISIT PASSES EFFECTIVE 01 SEPTEMBER 2024
01 August 2024
Dear Valued Clients,
To better meet the needs of employers for expatriates, TalentCorp and its subsidiary MYXpats have introduced a comprehensive online data platform and service-oriented management system. This system aims to efficiently process expatriate-related applications, such as the Employment Pass (EP), the Professional Visit Pass (PVP) and their related passes, within a five-working-day period, in line with our client service commitment.
We are pleased to announce the following new features and services for EP and PVP applications:
- a. Xpats Gateway: Officially launched on 15 June 2023, this single-window platform integrates the processes for obtaining supporting letters from approving agencies and regulatory bodies. This initiative, which brings 26 Approving and Regulatory Agencies under one system, enhances Malaysia's business-friendly environment and supports its economic and investment objectives.
b. Reduced processing time: In collaboration with the Ministry of Home Affairs and the Immigration Department of Malaysia, we have reduced the application processing time from five (5) working days to three (3) working days for Tier 1, Tier 2, and Critical Sector companies, ensuring quicker decisions for expatriate applications.
c. Online Sub-Product Services: The ESD Online system now offers services such as Transfer of Endorsement / Take-up Balance, Amendment of Approved Application, Shorten of Pass, Cancellation of Application, Permission to Study, and Permission to Work at a Second Location. These services eliminate the need for manual submissions, simplifying the application process and enhancing the customer experience in expatriate management.
d. Expansion of the Expatriate Satellite Centre (ESC): The launch of ESC at Kuala Lumpur International Airport Terminal 2 (KLIA T2) on 23 July 2024 which operates 24/7 marks a significant milestone for the Immigration Department of Malaysia and TalentCorp. With expatriate pass endorsements now available at both KLIA Terminals 1 and 2, we have further improved the nation's appeal and management efficiency for meeting the immediate needs of expatriates, ultimately providing cost savings for employers.
As part of our continuous efforts to enhance our facilities and provide improved end-to-end services, please be advised that the following revised service fees will be implemented:
| ONLINE SERVICES (NEW APPLICATIONS & RENEWAL) | REVISED FEE (Excluding 8% SST) |
|---|---|
| EMPLOYMENT PASS (EP) | RM 2000.00 |
DEPENDANT PASS (DP)
Children below 18 years (Biological/ Adopted/ Stepchild) Children with Disabilities (no age limit) LONG-TERM SOCIAL VISIT PASS (LTSVP under EP)
Children above 18 - 25 years (Biological/ Adopted/Stepchild) Parents/Parents-in-law | RM 500.00 |
PROFESSIONAL VISIT PASS (PVP)
| RM 1200.00 |
| TRANSFER OF ENDORSEMENT (TOE) | RM 150.00 |
| CANCELLATION OF PASSES, SPECIAL PASS | FREE OF CHARGE |
NOTE:
o For any unsuccessful/rejected applications at the Approval Stage, MYXpats shall refund 75% of Expatriate Processing Fees, subject to MYXpats Terms and Conditions. In cases where an appeal is submitted, a refund will not be applicable. o Public Universities (Universiti Awam) and Government/Ministries are exempted from Processing Fee Charges | |
The revised fee structure benchmarked both internally and internationally, remains competitive and will take effect on 01 September 2024. Please note that all payments for the above should be made payable to: Malaysia Expatriate Services Centre Sdn. Bhd.
We remain committed to delivering efficient services that enhance the ease of doing business in the country. We will continue our active engagement with stakeholders, including international business chambers and employers to streamline processes for the timely and effective management of expatriate-related matters. Through the continuous improvement of our services, we aim to support Malaysia's economic growth and foster an attractive business environment for international talent and investments.
Thank you for your continued support.
For enquiries, please contact us at +603-7839 7171 or email helpdesk@myxpats.com.my.
Sincerely,
MYXpats Centre