XPATS GATEWAY - CENTRALISED PLATFORM FOR EXPATRIATES' SUPPORT LETTER APPLICATION FROM AGENCIES
31 July 2023
Greetings from MYXpats Centre!
Referring to our announcement on 1 June 2023, the Xpats Gateway, officially launched on 15 June 2023, represents the Government's commitment to digitising governance while ensuring that Malaysia remains a business-friendly country that supports its economic and investment goals.
We are pleased to announce that effective 31 July 2023 onwards, the Xpats Gateway system has been extended to include more sectors. Employers under the purview of the following Agencies can now apply a Support Letter for their expatriate hiring through Xpats Gateway. The Xpats Gateway can be accessed via the ESD Online at esd.imi.gov.my.
| No. | Sectors | Agencies | Go Live Date |
| 1 | Manufacturing and Selected Services Sectors | Malaysian Investment Development Authority (MIDA) | 15 June 2023 |
| 2 | Financial Services (Licensed Institutions, Payment Services Regulatees and Representative Offices) | Central Bank of Malaysia (BNM) | 15 June 2023 |
| 3 | Securities and Derivatives Markets | Securities Commission Malaysia (SC) | 15 June 2023 |
| 4 | Companies operating within East Coast | East Coast Economic Region Development Council (ECERDC) | 15 June 2023 |
| 5 | Healthcare (Field: Traditional and Complementary Medicine) | Traditional & Complementary Medicine Division, Ministry of Health (MOH) | 15 June 2023 |
| 6 | Tourism | Ministry of Tourism, Arts & Culture (MOTAC) | 15 June 2023 |
| 7 | Biotechnology and Bio-based Sector | Malaysian Bioeconomy Development Corporation (Bioeconomy Corporation) | 15 June 2023 |
| 8 | Aviation | Civil Aviation Authority of Malaysia (CAAM) | 15 June 2023 |
| 9 | Construction | Construction Industry Development Board (CIDB) | 15 June 2023 |
| 10 | Education | Ministry of Education (MOE) | 15 June 2023 |
| 11 | Mining, Quarrying & Mineral Processing | Department of Mineral & Geoscience (JMG) | 15 June 2023 |
| 12 | Women, Family & Community Development related organisation | Ministry of Women, Family & Community Development (KPWKM) | 31 July 2023 |
| 13 | Sports | National Sports Council (MSN) | 31 July 2023 |
| 14 | Football | Football Association Malaysia (FAM) | 31 July 2023 |
| 15 | Broadcasting | Radio Televisyen Malaysia (RTM), Ministry of Communications & Digital (KKD) | 31 July 2023 |
| 16 | Healthcare (Field: Nursing) | Malaysia Nursing Board, Ministry of Health (MOH) | 31 July 2023 |
| 17 | Healthcare (Field: Allied Health Science) | Allied Health Science Division, Ministry of Health (MOH) | 31 July 2023 |
| 18 | Film Industry | National Film Development Corporation Malaysia (FINAS) | 31 July 2023 |
| 19 | Architectural | Board of Architect (LAM) | 31 July 2023 |
| 20 | Equestrian Activities | Equestrian Association of Malaysia (EAM) | 31 July 2023 |
| 21 | Horse Racing | Malayan Racing Association (MRA) | 31 July 2023 |
| 22 | Crops, Livestock and Aquaculture | Ministry of Agriculture & Food Security Malaysia (MAFS) | 10 August 2023 |
| 23 | Healthcare (Field: Medical) | Malaysian Medical Council (MMC), Ministry of Health (MOH) | Coming Soon |
Upon obtaining a letter from the respective agencies, the employer can continue with the application for the final decision by the Immigration Department of Malaysia via the ESD Online (esd.imi.gov.my).
For sectors not listed above, employers may obtain their Support Letters directly from respective Agencies as usual until the full implementation of Xpats Gateway.
Note: For other sectors not under the purview of Agencies, the employers can apply their expatriate applications directly to ESD Online (esd.imi.gov.my).
However, the Expatriate Committee or the Immigration Department of Malaysia reserves the right to request additional information to support the decision-making.
For detailed information, kindly refer to the full guidelines below:
2. Frequently Asked Questions (FAQ)
Should you require further assistance, please contact MYXpats Helpdesk:
| : | helpdesk@myxpats.com.my | |
| Telephone | : | +603-7839 7171 |
| Walk-in | : | MYXpats Centre (Selangor Office) |
| Level 4, Surian Tower, No 1, Jalan PJU 7/3, Mutiara Damansara, 47810 Petaling Jaya, Selangor | ||
| OR | ||
| MYXpats Centre (Penang office) | ||
| ONE Precint, Persiaran Bayan Baru, Bandar Bayan Baru, 11900 Bayan Lepas, Penang |
Thank you.
MYXpats Centre